Lloyd and the Garden!

We would like to thank you so much for the excellent care that you provide to our Mother. Daily, you treat her with loving care and respect. Not only do you attend to her physical needs, but you are attentive to her emotional concerns as well. we can truly say that she has never been treated as an ill person, but rather as a person with an illness. You put the dignity of the person on an equal plane with the illness. From bathing to dressing to speech therapy to eating, she is always listened to and her concerns are addressed. Each time we have spoken with you, you have been on top of the issue. Even when some items take time, you continually pursue what is best for our Mom. There is so much you do with compassion and respect. You truly do provide tender care both physically and emotionally.

I had really good care while I stayed at MediLodge of Traverse City! The nurses are good, and whenever I needed help, the aids were there. The housekeeping team always kept my room shiny.

My stay here was even better than last year. The staff works as one cohesive unit with the sole purpose of making sure the patient is the most important person here — my compliments.

Staff is helpful, thoughtful, and always attentive, very generous and go above and beyond whenever I’ve needed or asked for anything. Physical therapy is the BEST! They are always helpful and professional. I’ve done so much better since I’ve been here.

I really enjoyed myself and the staff.  They were all very friendly and helpful.  I’ve been here before from May – July.  When I was told I needed physical therapy again, I told them that I wanted to come back to Medilodge of Traverse City.

I am pleased for the most part for my brother David’s stay at Medilodge of Traverse City. He is treated with great care and respect. He is helped as much as he allows. It has been six years, and three months he’s been here. He has enjoyed Happy Hour and the Oldies music as well as special events and his smoking time with others. He is now on hospice. Occasionally he will come down to the Activity room and check out the puzzler folks and even put a piece or two in. Everyone helped the family so much when we almost lost him one time.

Dear MediLodge Staff, We’d like to express our deepest gratitude to the entire team at MediLodge of Traverse City. For the past four years our mother, Irene Senkiw, had lived there, and it was the best decision that we ever made regarding her care. We’re sad to say that she passed away on Friday, April 20, 2018. Irene was diagnosed with dementia in 2011 and had resided at another nursing home in the Detroit area. At that location, she was mistreated by staff and other residents and was so unhappy. She would say “No! I’m not going in there!”, and would beg us not to take her back inside at the end of an outing. As a family, it was so stressful and sad for us to leave our mom somewhere where she wasn’t happy. However, all of that changed when we moved her to MediLodge of Traverse City (formerly Tendercare) in 2014. Her husband had passed away, so she came north to be near her youngest daughter, Carol, who could oversee her care. As a resident, she was treated as so much more than a patient, she was more like a family member. It could have been devastating for Irene to move far away from the community and family she knew, but that was not the case at all. Soon the residents and staff at her new home were like a family to here. There was a familiar daily routine in which she could participate or there was the flexibility to move to her own rhythm as her body and mind changed with the progression of the dementia. You all have intuitively cared for her in a way that upheld a quality of life that we didn’t know could be possible in a skilled nursing facility. Whenever we would return from an outing for the day, she would say, “Oh yes, I’ve been here before. It is very clean.” She took comfort in the familiar surroundings and welcoming faces when we came inside. We were always greeted by, “Well, hello Irene! How was your afternoon?” or “How nice to see you!”. She enjoyed the daily meals and activities, parties, music, hand massage, and manicures and the tender loving care she received every day. As her family, we could see that she was happy there. Even though she couldn’t tell us directly, it was reflected in her spirit, her smile, and her health. So, we give you a great big “Thank You!” to every nurse, CNA, physician, physical therapist, recreation therapist, kitchen staff, laundry staff, sanitation staff, administrative staff, drivers, volunteers, and everyone who made her health and joy possible. Thank you for all of the long hours, late nights, double shifts, weekends and holidays that you spend there. We noticed every one of them and are grateful that you take such pride in your profession. In much gratitude, Carol Bell, Joane Slusky, Mark Senkiw Children of Irene Senkiw

I would like people to know that I received the BEST CARE I could have ever imagined at MediLodge of Traverse City. The staff was phenomenal in the way they acted and treated me there. They were always there to help and do anything possible to make your life as comfortable as they possibly could. They also need to be commended on their empathy and compassion when it came to be treated there. Yes, I would recommend Traverse City MediLodge to anyone who needs health care.

The commitment to quality designated by this award is a key first step to developing systematic, sustainable, person-centered care and services. We congratulate all of our 2010 winners on this prestigious achievement.