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I can’t say enough about the CENAs, nursing staff, therapists, plus all the auxiliary staff.  They were very supportive, helpful, and certainly caring.  Thank you so much.  Love you all.  The room was very nice and comfortable.  Housekeeping people did a good job.  The dietician was so helpful.  Thank you all.  Bless Kasia, the person who cared about my emotions and mental feelings.  I needed her.  She kept me from falling apart!

I have been a patient here for 30 days and would like to thank each and every one of you. You have not only taken care of my medical needs but my physical therapy as well. The staff is always in a good mood and very important to the patients as well. Today I am being discharged and I’ll miss all of you very much. Thank you.

I want to take a moment to thank you for the marvelous job you all are doing caring for our son. Rarely do I visit when I find him alone, it seems someone is always in his room, attending to his needs, or just looking after things.

I would like people to know that I received the BEST CARE I could have ever imagined at MediLodge of Traverse City. The staff was phenomenal in the way they acted and treated me there. They were always there to help and do anything possible to make your life as comfortable as they possibly could. They also need to be commended on their empathy and compassion when it came to be treated there. Yes, I would recommend Traverse City MediLodge to anyone who needs health care.

Your therapy personnel is excellent and knowledgeable. Positive staff like yours brings about pleasant, relaxed residents. I especially enjoyed the high ceilings and lots of windows in the Dining Room, set up like a restaurant. I would have liked a more Mediterranean style menu. I was impressed with the cleanliness of rooms; sanitation was evident. Residents were treated with respect no matter their condition — a happy, friendly atmosphere like a family. I was impressed with how far some staff drove and how long the team has worked there.

I got really good care the last time I was at MediLodge of Traverse City, that’s why I wanted to come back when I needed therapy again. You guys are great here! You have a great Activity Department, and I’ve gotten excellent care. I couldn’t think of a better place to be.

The commitment to quality designated by this award is a key first step to developing systematic, sustainable, person-centered care and services. We congratulate all of our 2010 winners on this prestigious achievement.

My stay was so great! My husband is in here at Memory Care and I have come to know many of the people that work here. They all love him and me. I got sick and had to come to rehab; but all was wonderful. I was able to visit with my husband while I was here.