"The commitment to quality designated by this award is a key first step... read more
- Bruce Yarwood
The cleanliness of this facility is outstanding. The meals are very good. In... read more
- John Holmes
You all have intuitively cared for her in a way that upheld a... read more
- Carol Bell, Joane Slusky, Mark Senkiw
I would like people to know that I received the BEST CARE I... read more
- Rodney Clark Westphal
If I ever need to go into rehab again, I would come here... read more
- Janet Lashbrook & Family
My stay here was even better than last year. The staff works as... read more
- Bob Read
Your therapy personnel is excellent and knowledgeable. Positive staff like yours brings about... read more
- Christine Ingrid Gran
When my sister was admitted, she really took to David, who was a... read more
- Karl G.
Dad was very pleased with his 90 days spent at Medilodge. He was... read more
- Ronald Bowen
This was a very positive experience. The nurses and cenas were attentive and... read more
- Thomas C.
The commitment to quality designated by this award is a key first step to developing systematic, sustainable, person-centered care and services. We congratulate all of our 2010 winners on this prestigious achievement.
The cleanliness of this facility is outstanding. The meals are very good. In house laundry is organized and excellent. Residents are entertained daily. Barb Morgan is an excellent queen of entertainment. Physical therapy is outstanding and very thorough. Family and friends visiting are welcomed and treated as guests.
Carol Bell, Joane Slusky, Mark Senkiw
Dear MediLodge Staff,
We’d like to express our deepest gratitude to the entire team at MediLodge of Traverse City. For the past four years our mother, Irene Senkiw, had lived there, and it was the best decision that we ever made regarding her care. We’re sad to say that she passed away on Friday, April 20, 2018.
Irene was diagnosed with dementia in 2011 and had resided at another nursing home in the Detroit area. At that location, she was mistreated by staff and other residents and was so unhappy. She would say “No! I’m not going in there!”, and would beg us not to take her back inside at the end of an outing. As a family, it was so stressful and sad for us to leave our mom somewhere where she wasn’t happy.
However, all of that changed when we moved her to MediLodge of Traverse City (formerly Tendercare) in 2014. Her husband had passed away, so she came north to be near her youngest daughter, Carol, who could oversee her care. As a resident, she was treated as so much more than a patient, she was more like a family member. It could have been devastating for Irene to move far away from the community and family she knew, but that was not the case at all. Soon the residents and staff at her new home were like a family to here. There was a familiar daily routine in which she could participate or there was the flexibility to move to her own rhythm as her body and mind changed with the progression of the dementia. You all have intuitively cared for her in a way that upheld a quality of life that we didn’t know could be possible in a skilled nursing facility.
Whenever we would return from an outing for the day, she would say, “Oh yes, I’ve been here before. It is very clean.” She took comfort in the familiar surroundings and welcoming faces when we came inside. We were always greeted by, “Well, hello Irene! How was your afternoon?” or “How nice to see you!”. She enjoyed the daily meals and activities, parties, music, hand massage, and manicures and the tender loving care she received every day. As her family, we could see that she was happy there. Even though she couldn’t tell us directly, it was reflected in her spirit, her smile, and her health.
So, we give you a great big “Thank You!” to every nurse, CNA, physician, physical therapist, recreation therapist, kitchen staff, laundry staff, sanitation staff, administrative staff, drivers, volunteers, and everyone who made her health and joy possible. Thank you for all of the long hours, late nights, double shifts, weekends and holidays that you spend there. We noticed every one of them and are grateful that you take such pride in your profession.
In much gratitude,
Carol Bell, Joane Slusky, Mark Senkiw
Children of Irene Senkiw
Rodney Clark Westphal
I would like people to know that I received the BEST CARE I could have ever imagined at MediLodge of Traverse City. The staff was phenomenal in the way they acted and treated me there. They were always there to help and do anything possible to make your life as comfortable as they possibly could. They also need to be commended on their empathy and compassion when it came to be treated there. Yes, I would recommend Traverse City MediLodge to anyone who needs health care.
Janet Lashbrook & Family
MediLodge of Traverse City was a very enjoyable place to be to help in my recovery from surgery on my back. The nurses and people were awesome. The staff in Therapy were just awesome. I have had the best care here that I could ever ask for. You guys are all awesome! If I ever need to go into rehab again, I would come here before anywhere else. Thank you all so much.
My stay here was even better than last year. The staff works as one cohesive unit with the sole purpose of making sure the patient is the most important person here — my compliments.
Christine Ingrid Gran
Your therapy personnel is excellent and knowledgeable. Positive staff like yours brings about pleasant, relaxed residents. I especially enjoyed the high ceilings and lots of windows in the Dining Room, set up like a restaurant. I would have liked a more Mediterranean style menu. I was impressed with the cleanliness of rooms; sanitation was evident. Residents were treated with respect no matter their condition — a happy, friendly atmosphere like a family. I was impressed with how far some staff drove and how long the team has worked there.
When my sister was admitted, she really took to David, who was a Tigers fan like her. She also loved the visits from facility dogs and ducks. Joann and Laurissa were so loving and kind to her as well. Everyone is so kind and positive in the center! When she was in the hospital, and the doctors needed to call to ask some questions, they said they could also tell how cared for she was at the center. This place is very special.
Dad was very pleased with his 90 days spent at Medilodge. He was recovering from a stroke and was pleased that they did everything possible to make his life easier and allow for recovery. He felt that staff treated everyone like family and real friendships were formed while he was there.
This was a very positive experience. The nurses and CNAs were attentive and helpful. The therapists made the workouts fun. The food was tasty and plentiful. We especially loved Kasia – such a sweet person! The only suggestion is the larger name tags for the staff.