National Healthcare Decisions Day

Nurses and staff were very nice to me during my stay.  Physical therapy worked well with me for rehab.

Staff is helpful, thoughtful, and always attentive, very generous and go above and beyond whenever I’ve needed or asked for anything. Physical therapy is the BEST! They are always helpful and professional. I’ve done so much better since I’ve been here.

When my sister was admitted, she really took to David, who was a Tigers fan like her. She also loved the visits from facility dogs and ducks. Joann and Laurissa were so loving and kind to her as well. Everyone is so kind and positive in the center! When she was in the hospital, and the doctors needed to call to ask some questions, they said they could also tell how cared for she was at the center. This place is very special.

My stay here was even better than last year. The staff works as one cohesive unit with the sole purpose of making sure the patient is the most important person here — my compliments.

My stay at MediLodge of Traverse City has been lovely! Everyone is so nice. The nurses make sure they are attentive to my pain and I appreciate that.

I want to take a moment to thank you for the marvelous job you all are doing caring for our son. Rarely do I visit when I find him alone, it seems someone is always in his room, attending to his needs, or just looking after things.

Dear MediLodge Staff, We’d like to express our deepest gratitude to the entire team at MediLodge of Traverse City. For the past four years our mother, Irene Senkiw, had lived there, and it was the best decision that we ever made regarding her care. We’re sad to say that she passed away on Friday, April 20, 2018. Irene was diagnosed with dementia in 2011 and had resided at another nursing home in the Detroit area. At that location, she was mistreated by staff and other residents and was so unhappy. She would say “No! I’m not going in there!”, and would beg us not to take her back inside at the end of an outing. As a family, it was so stressful and sad for us to leave our mom somewhere where she wasn’t happy. However, all of that changed when we moved her to MediLodge of Traverse City (formerly Tendercare) in 2014. Her husband had passed away, so she came north to be near her youngest daughter, Carol, who could oversee her care. As a resident, she was treated as so much more than a patient, she was more like a family member. It could have been devastating for Irene to move far away from the community and family she knew, but that was not the case at all. Soon the residents and staff at her new home were like a family to here. There was a familiar daily routine in which she could participate or there was the flexibility to move to her own rhythm as her body and mind changed with the progression of the dementia. You all have intuitively cared for her in a way that upheld a quality of life that we didn’t know could be possible in a skilled nursing facility. Whenever we would return from an outing for the day, she would say, “Oh yes, I’ve been here before. It is very clean.” She took comfort in the familiar surroundings and welcoming faces when we came inside. We were always greeted by, “Well, hello Irene! How was your afternoon?” or “How nice to see you!”. She enjoyed the daily meals and activities, parties, music, hand massage, and manicures and the tender loving care she received every day. As her family, we could see that she was happy there. Even though she couldn’t tell us directly, it was reflected in her spirit, her smile, and her health. So, we give you a great big “Thank You!” to every nurse, CNA, physician, physical therapist, recreation therapist, kitchen staff, laundry staff, sanitation staff, administrative staff, drivers, volunteers, and everyone who made her health and joy possible. Thank you for all of the long hours, late nights, double shifts, weekends and holidays that you spend there. We noticed every one of them and are grateful that you take such pride in your profession. In much gratitude, Carol Bell, Joane Slusky, Mark Senkiw Children of Irene Senkiw

I have stayed here twice in the past two years. Both times for rehabilitation. I have found everything that I was looking for, and the staff is excellent. Everything has met my standards, and I would recommend anyone to come and stay. Great staff, good food, crafts, Bingo, etc. I could go on. Just come and check it out for yourself.

I have been a patient here for 30 days and would like to thank each and every one of you. You have not only taken care of my medical needs but my physical therapy as well. The staff is always in a good mood and very important to the patients as well. Today I am being discharged and I’ll miss all of you very much. Thank you.

My stay was so great! My husband is in here at Memory Care and I have come to know many of the people that work here. They all love him and me. I got sick and had to come to rehab; but all was wonderful. I was able to visit with my husband while I was here.